The Woodlands, Conroe, and Cypress Auto Repair

I went in for an annual safety inspection. No one wants, or expects, to fail one of those. When I did I expected him to say something like, "You have a bulb out" or "Your wiper blade(s) need to be replaced." I did not expect him to say, "Your steering components are leaking like mad under pressure." I also wasn't expecting such a large repair bill. But he cut me some slack, and they did the work in one day. They were cool about the whole thing, showed me anything I needed to see, didn't assume that I didn't know what I was talking about or looking at (I'm an old school gear head), and treated me with respect. Could I have bought the parts myself, cheaper? Yes. Could I have installed them myself, cheaper? In my youth, surely. Could I have safely driven the car home to do all of that? No. I'd rather discover that kind of impending failure in the driveway than anywhere else, but at the mechanic's garage is a great 2nd choice. It's far better than finding out after a catastrophic failure at 70 mph on the interstate. Kudos to they for spotting it and handling it so quickly, and thanks to them for being cool about the whole thing. By the way, the 'slack' he cut me was letting me use a coupon from my email without printing it first. I just showed it to him on my phone and he said, "Yeah, I gotcha. No problems." One thing of note: They said they /really/ appreciated my patience during the process. I didn't get mad at them. I didn't freak out. I was patient while they worked. I laughed when they told me the mechanic was fighting through rust (I bought the car in Ohio - their salted roads can rust ANYTHING). All in all, it was an expensive, but good experience. 5/5, guys.

I went in for an annual safety inspection. No one wants, or expects, to fail one of those. When I did I expected him to say something like, "You have a bulb out" or "Your wiper blade(s) need to be replaced." I did not expect him to say, "Your steering components are leaking like mad under pressure." I also wasn't expecting such a large repair bill. But he cut me some slack, and they did the work in one day. They were cool about the whole thing, showed me anything I needed to see, didn't assume that I didn't know what I was talking about or looking at (I'm an old school gear head), and treated me with respect. Could I have bought the parts myself, cheaper? Yes. Could I have installed them myself, cheaper? In my youth, surely. Could I have safely driven the car home to do all of that? No. I'd rather discover that kind of impending failure in the driveway than anywhere else, but at the mechanic's garage is a great 2nd choice. It's far better than finding out after a catastrophic failure at 70 mph on the interstate. Kudos to Driver's for spotting it and handling it so quickly, and thanks to them for being cool about the whole thing. By the way, the 'slack' he cut me was letting me use a coupon from my email without printing it first. I just showed it to him on my phone and he said, "Yeah, I gotcha. No problems." One thing of note: They said they /really/ appreciated my patience during the process. I didn't get mad at them. I didn't freak out. I was patient while they worked. I laughed when they told me the mechanic was fighting through rust (I bought the car in Ohio - their salted roads can rust ANYTHING). All in all, it was an expensive, but good experience. 5/5, guys.

Walked in for inspection. Took about 30 minutes. Fast. Didn't try to upsell me on anything I didn't need. I inquired about future work and Michael F. Was helpful and printed out an estimate for everything being done. There isn't a reason I wouldn't go back to Driver's Auto Repair.

The office and shop mechanics at Drivers Auto located on College Park Drive, are extremely helpful, knowledgeable and get you back in your vehicle as quickly as possible. Reno and his staff always display top notch customer service and offer sound advise no matter the make or model of vehicle.

This is my go to place for all of my issues! Michael was very helpful! I was stressed about all the issues my car was going through and how I was going to be able to afford all of that and They offered a new solution called Easy Pay. I dropped my car off around 8am and had all my issues finished by 2:45 pm. Quick enough for me to feel like I’m driving a brand new car home! What put the icing on the cake was the complimentary oil change. I feel like I can breathe again and I can make affordable payments with easy pay. Also not to mention, they shuttled me to and from work when I dropped my car off and when it was time for me to pick up. Thank you Michael and crew for all of your help!

I'm honestly surprised by the rating on here- my experience has been nothing but wonderful. I called to inquire about the trouble I had been having with my car. They scheduled a fast appointment that worked for me. I dropped my car off, they shuttled me home and called a few hours later to give me a quote for the work. I had previously been going where we purchased the car because they promised us a "forever warranty" but somehow couldn't deliver on that promise when it came time to make a claim. (not to mention they had my car for over 6 hours just to diagnose the issue and cannot work on the car over the weekends, which is important to me since I have children and run around all day). They called in for the part and will be doing the repair on a Saturday that works for my schedule. I highly recommend them- they were polite, timely and quoted a better price than the location I had been going to previously.

Went well