The Woodlands, Conroe, and Cypress Auto Repair

EXCELLENT CUSTOMER SERVICE.....FREE SHUTTLE SERVICE TO MY HOUSE, 5 YEAR/50,000 MILE WARRANTY. PRETTY SWEET DEAL, DEALER AND 2 OTHER SHOPS WERE ONLY OFFERING 12 MONTH/12,000 MILES. I HAD MY BRAKES AND SHOCKS DONE THERE. I WAS GREETED AT THE DOOR AND AFTER I GOT CHECKED IN THEY HAD A VERY NICE WAITING AREA, CLEAN BATHROOMS, AND A KEURIG COFFEE MACHINE. MUCH BETTER THAN A COFFEE POT THAT HAS BEEN SITTING ALL DAY :) JON IS THE NEW MANAGER THERE AND HE HAS A GREAT TEAM! THANKS AGAIN GUYS!! ILL BE BACK.

They offers a clean environment with professional employees. They even offer courtesy shuttle while your car is in shop. The manager was very knowledgeable and was a pleasure to work with. I have a Mercedes and try to be cautious when selecting a business/company. It is very safe to say I will be returning here in the future.

called them because my car did not want to start, they towed it to facility and called me and told me what was wrong with my car then fixed it, called me and picked me up...... i like them a lot!

Best customer service. Jon the general manager is the best.

i came in for a 19.95 oil change, alex came in and told me all the things that were wrong with my vehicle and actually took me outside and showed me. if it wasent for them i would of never known what was wrong with my vehicle thank you!!!! this place is awsome! ask for the manager alex!

Worst mechanic shop that I have ever been too. They ripped me off. If you are a woman, they will ask you what you do for a living and hedge their bets on how much knowledge you have about cars so that they can lie about the work that your car needs. I have had a second opinion about the work that they have done to my car. I was told that they did not replace my rotors even though I paid for it. They suggested that I fix an oil leak in my car that does not exist, the original quote to fix this was $915. Later I was told that they would give me a "discount" to fix it for $200 less, still way to much for that job even if it were needed. They had to replace faulty parts on 2 separate occasions, my guess is that they are either buying the cheapest parts available or they are installing used parts on the cars they repair. My car sounds worse than when I brought it in to them and they have stopped returning my calls or are avoiding my calls. I never saw a Better Buisness Bureau sign on their door, I guess I know why. Stay away from this place!

Unfortunately, I have to agree with all the negative reviews about this place. The goal is to give multiple explanations about the parts that you actually don't need. Extremely overpriced service. After all the Blah blah blah ( such poor customer service and such lack of respect for our time) they offered a financing plan. I went to the dealership and I was quoted almost half of the price for the something. Stay away!

I visited the Humble location on 9/6 by chance as I was seeking a solution to my not being able to put the gear shifter of my 2011 Nissan Sentra into park. Within minutes of my arrival Derrick and the team had my car in the service bay for a diagnosis. In less than 30 minutes they were providing me with a resolution. - I was really impressed that he diagnosis was on point as unbeknownst to them I already knew what was wrong with my car as I'd already gone to my long-time mechanic, My challenge was obtaining the repair in a more reasonable time-frame than the one he'd given. In a little over 24 hours of receiving a diagnosis at the Humble location - I was driving away in my newly repaired vehicle.

I would like to thank the three young man that help me out so much I had a terrible morning I broke my Liftmon on my truck and I'm first made a phone call the young man was so nice and I thought I took it and he took care of me he order the parts and he took me home to pick me up it was such a good experience my husband was at work so I have to do this all by myself but the guys took care of me I would like to thank them so much thanks I will definitely spread the word that you had so much business taking care of a lady who didn't know what she was doing thanks again

Called to see if appointment was feasible. Asked if I could be there in 15 minutes. I could which was great for my schedule. I probably anticipated a quicker turnaround for the oil change (over an hour). But, since i had no appointment I expected either no possible time or a two or longer hour wait. So. Overall a positive rating for the experience.