The Woodlands, Conroe, Cypress, & Pearland Auto Repair

Twelve year customer, finally gave up. This shop works on commissions. And, the managers are salespeople, not mechanics. The guy that hosed me over was selling 24-hour fitness memberships 6 months ago (so he says). They did thousands of dollars of work on my car over 4 months, always promising me that "the car looks great, you just need this one last repair and it will run like a top." Four months and multiple thousands later, the car still doesn't run. Over 12 years, the service went up and down, based on who the manager was. I can accept that in the automotive repair market - turnover happens. But, with their current system of sales-based and commission-based managers, they will never have a manager I trust. They will always attract the least honest, most manipulative people. That is what you get when you pay on commission and hire from 24-hour fitness.

Service manager greeting me at the front door was unheard of these days and was able to get a oil change with 15 minutes

I usually go to They off of 242, but when I called for a oil change apt they could get me in so they referred me to their other location on kuykendhal. I was hesitant at first but decided to go anyway, when I arrived I was greeted by Michael who opened the door for me and knew my name since john called ahead, Michael dispatched my vehicle right away to get the oil changed and ushered me to the waiting area. Michael was very friendly and knowleable, he noticed my state inspection was out and offered to take care of that for me. it was a very pleasant experience. I understand how auto repair can be leery but these guys make it simple, no one ever budgets for car repair but this shop will help you with whatever you need. I WILL BE BACK!

EXCELLENT CUSTOMER SERVICE.....FREE SHUTTLE SERVICE TO MY HOUSE, 5 YEAR/50,000 MILE WARRANTY. PRETTY SWEET DEAL, DEALER AND 2 OTHER SHOPS WERE ONLY OFFERING 12 MONTH/12,000 MILES. I HAD MY BRAKES AND SHOCKS DONE THERE. I WAS GREETED AT THE DOOR AND AFTER I GOT CHECKED IN THEY HAD A VERY NICE WAITING AREA, CLEAN BATHROOMS, AND A KEURIG COFFEE MACHINE. MUCH BETTER THAN A COFFEE POT THAT HAS BEEN SITTING ALL DAY :) JON IS THE NEW MANAGER THERE AND HE HAS A GREAT TEAM! THANKS AGAIN GUYS!! ILL BE BACK.

They offers a clean environment with professional employees. They even offer courtesy shuttle while your car is in shop. The manager was very knowledgeable and was a pleasure to work with. I have a Mercedes and try to be cautious when selecting a business/company. It is very safe to say I will be returning here in the future.

called them because my car did not want to start, they towed it to facility and called me and told me what was wrong with my car then fixed it, called me and picked me up...... i like them a lot!

Best customer service. Jon the general manager is the best.

i came in for a 19.95 oil change, alex came in and told me all the things that were wrong with my vehicle and actually took me outside and showed me. if it wasent for them i would of never known what was wrong with my vehicle thank you!!!! this place is awsome! ask for the manager alex!

Worst mechanic shop that I have ever been too. They ripped me off. If you are a woman, they will ask you what you do for a living and hedge their bets on how much knowledge you have about cars so that they can lie about the work that your car needs. I have had a second opinion about the work that they have done to my car. I was told that they did not replace my rotors even though I paid for it. They suggested that I fix an oil leak in my car that does not exist, the original quote to fix this was $915. Later I was told that they would give me a "discount" to fix it for $200 less, still way to much for that job even if it were needed. They had to replace faulty parts on 2 separate occasions, my guess is that they are either buying the cheapest parts available or they are installing used parts on the cars they repair. My car sounds worse than when I brought it in to them and they have stopped returning my calls or are avoiding my calls. I never saw a Better Buisness Bureau sign on their door, I guess I know why. Stay away from this place!