The Woodlands, Conroe, Cypress, & Pearland Auto Repair

I visited the Humble location on 9/6 by chance as I was seeking a solution to my not being able to put the gear shifter of my 2011 Nissan Sentra into park. Within minutes of my arrival Derrick and the team had my car in the service bay for a diagnosis. In less than 30 minutes they were providing me with a resolution. - I was really impressed that he diagnosis was on point as unbeknownst to them I already knew what was wrong with my car as I'd already gone to my long-time mechanic, My challenge was obtaining the repair in a more reasonable time-frame than the one he'd given. In a little over 24 hours of receiving a diagnosis at the Humble location - I was driving away in my newly repaired vehicle.

I would like to thank the three young man that help me out so much I had a terrible morning I broke my Liftmon on my truck and I'm first made a phone call the young man was so nice and I thought I took it and he took care of me he order the parts and he took me home to pick me up it was such a good experience my husband was at work so I have to do this all by myself but the guys took care of me I would like to thank them so much thanks I will definitely spread the word that you had so much business taking care of a lady who didn't know what she was doing thanks again

Called to see if appointment was feasible. Asked if I could be there in 15 minutes. I could which was great for my schedule. I probably anticipated a quicker turnaround for the oil change (over an hour). But, since i had no appointment I expected either no possible time or a two or longer hour wait. So. Overall a positive rating for the experience.

Left car for oil change. Came back later and car was not done. Employees were having problems with a car. Guy says sorry, I won`t charge you. And he didn`t. Win Win.

This place is awful. They knew I didn't know much about cars and fully tried to take advantage of it. My check engine light was on and the car was driving weird so I brought it in since the place is right next to my apartment and asked if they could read the code. I would have paid a small fee for just the code read, my dad usually does it but he doesn't live in town. The guy up front basically laughed and told me it wasn't that easy and they had to do a $130 diagnostic exam. All I wanted was the code read because my dad can fix it a lot of times if it's nothing huge...o'reilly will do it for free!! I knew he was trying to get me to pay for something I didn't need because as I said I know almost nothing about cars. My dad ended up coming up here and reading it himself and he was able to fix the issue for under $15. What a bunch of jerks.

To get my tire patched, it took over two hours while I was the only one in the shop. Also the toilet was broken and therefore I had to use the outside one- which probably had never been cleaned. Very, very poor and slow service. Nice employees however.

My mother went in to get state inspection for her car and she was intimidated and scared into getting over $680 of needless work on her car. They took advantage of her because she is older and doesn't know much about mechanixal stuff. They told her if she didn replace hoses and belts then her car was going to be dangerus to drive. I'm mad and pissd at them and told their manager, who said that the work was really imiportant for her. I hate this liers . Stay away from these cheaters. Go anyweere else for car repair. Even little stuff like state inspection.

Dropped car off at 7:15 AM, called at 12:30 and car isn't ready. We called again at 5:30 PM and they weren't sure if it was ready. At this point we go to pick up the car only to find out they didn't even do all the service that was requested. It took Driver's Auto over 10 hours to change the oil and inspect my vehicle. They did not rotate the tires or change the wiper blades as I had requested. I am very disappointed by this establishment and their lack of customer service.

Scam and lies. If you don't wanna be robbed, stay as far as you can from this place!!!!!!!!!!!!!!!!!!!!!!!

Never going to this location again as of today even though I already paid for oil change cards (don't do it ). Today is 7 May 2016. Very bad experience on 2 state inspections. Long term customer, spent a lot of money. If company cares, look me up in your system and call me for details. I won't spend my time trying to call you and talking to someone in charge. Found another place for service.