5

The staff are wonderful, helpful and very knowledgable. I will always return for all my automotive needs.

1

Extortionists!!! I was a mechanic in the Marine Corps. I brought my vehicle in to have the AC system checked out because ACs are not my specialty. After the "free" check i was told that I needed a capture and recharge with a dye to determine any leaks. After waiting for a while I was told that I needed the entire AC manifold replaced and that the only place to get the part was from the dealer. I asked, "So the manifold is leaking?" He says, "Yes." As i said, I'm not toally privvy to AC systems. I get the quote and it's some ridiculous price that i can't pay at the moment. The guy tries to argue with me that it needs to be done now, but i simply say that I can't. I pay for services done and take my keys and drive off. Barely onto the road i notice that my AC is working worse than when i brought it in. I bring it back and speak to someone else and explain what just happened. He goes and talks to the mech working on my vehicle and the mech says that he was told to stop what he was doing and bring the car around. This was before he could recharge the AC system, which includes the dye to detect leaks, I know that you need to recharge the AC system WITH the dye to detect any leaks, especially when you're about to give a quote to a customer that's over $1k. When the mechanic brought my car around the second time, I met him outside to talk with him, and he told me that the system was just overcharged and that it should be fine now. I never told these people i was a mechanic because i don't go around flaunting to everyone that i was in the Marines, and this place rolled with that lack of knowledge and tried to extort me for something that didn't need to be done.

5

My experience with "they," was an absoloute joy. We had to leave our car in their parking lot late on a Sunday night. There were no problems and when I called on Monday there was no apprehension about it with the shop and they were particularly patient. I wouldn't hesitate to recommend this shop to anyone. If all your shops are as well run as the one we dealt with they could give lessons to the business community about customeer service. They set a high standard.

4

Extremely courteous customer service. Nice waiting area.

5

From the time I placed the call for an appointment til I left the service was superb!

5

I was from out of town when my water pump went out and this place saved my trip. Towed me for free, showed me what was wrong with the engine, finished on time, and even drove me to a rental car store. The front office was nice/professional and my car runs great now!

5

State safety inspection, quick, clean and efficient. Everything was done properly and quickly, logged in the system and ready for registration renewal by the time I got home.

5

Needed vehicle inspection. 1.5 hour wait at noon and made an appointment for next day. Ended up going back at 3pm the same day and they got me right in. Nice staff/waiting area!

5

Fast,Friendly,reliable, honest! The gentleman at the front count are extremely knowledgeable, and honest, they explain everything in ways i can understand, apply coupons to help me save money and wash and deliver my car! A Great Experience!

5

Great service. Superb quality. Friendly. Hospitable. Honest and fair prices. They actually charged me $100 less than the last place I went to get my brakes changed AND they gave me better quality pads! They also explained the differences. Jon Hoyt is my fave!! The rest of the group is great too. Definitely will be returning for some Judge Judy and all things auto!