The Woodlands, Conroe, Cypress, & Pearland Auto Repair

Poorly managed and SCAM the customers. I was told that my radiator needs to be replaced... but my dealer says it is totally fine. After that I cancel the radiator service, I was charged a restocking fee 20% for the radiator I didn't need the first place and wasn't given any refund for the radiator they never placed in my car. I went back to the store a few times and left 5 voice mails at their "customer care" line... it has been 3 months... no response to date. I disputed the charge with my credit card company and now filed a suit for this with the small claims court. This place can't be trusted and it is the worst experience I have had for the 25 years I have been in the States. It is a shame that they don't take care of their customers and are dishonest. RUN!

good service

Thanks to Andy and the guys at the Humble location on B8 near Wilson road. They have always done a great job of servicing my vehicles and keeping me informed of potential issues and upcoming service intervals. Always courteous and friendly they take care of my vehicles and never pressure me to have additional work done on my cars. Any work they recommend is done so in an informative, friendly manner leaving me to decide is the work is a priority. Today, at a very reasonable price they performed a very thorough pre purchase inspection of a classic vehicle that satisfied me and the seller. Great job Guys!

I had the full system flush and spark plug change out at 90k miles at suggestion of They as part of oil change and tire rotate. I was told fluids looked dirty. After agreeing to work and getting car back, I checked records and found I had a similar service (w/o spark plug change) at 60k miles. My fault for not checking my records (in glove box), but strong sales push by They made it sound like service was required. I'll know better next time. Waste of $1000

Worst place to deal with I've ever had any connection with. I would give it negative stars, if possible. I've turned them over to the BBB. Everything they did had to be redone. I paid over $2000 to get my grandson's car fixed only to have it towed 2 times after leaving there within a week. They let him drive away with a gas line leaking on 600+ degree mufflers. There were wheels that were ready to fly off any minute. God was definitely watching over my Grandson. I was promised they would look the car over thoroughly and he would not get stranded in it. Manager at the time, Chad said he would give me a list of things that needed to be fixed immediately and things that need to be fixed but can wait. I went ahead and asked them fix everything they mentioned. Everything they did had to be re done within a week. I guess they forget to check the fuel lines dripping gas on the mufflers. They have a new manager now, Eric that literally told my daughter, she would never be F---ing happy with anything they did and hung up on her.

If I could give them 0 stars I would. Check reviews and complaints on Yelp, Google and the BBB before taking your car here. They are crooked thieves and their mechanics don't know their ass from a hole in the ground.

AVOID LIKE THE PLAGUE. I came in just for a state inspection, expecting to pay around $20-$25 max. After "inspecting" my car, the mechanics said there were multiple things in need of repair, and gave me a bill for nearly $1800!!! On top of this, they said the car wouldn't pass state inspection until the expensive work was done. They even tried to fast talk me into enrolling into an installment plan to pay it off. I knew this amount couldn't possibly be right, so I had them cancel the work. I took the car to the dealership where it was originally purchased and had them perform the state inspection instead. The bill came to $25 and the car passed inspection. The dealership only found minor problems with the car, and nothing that warranted the $1800 worth of work that I was charged initially by Driver's Auto Repair. They didn't even find $400 worth of potential work at the dealership! Long story short: This Driver's Auto Repair is dishonest, and will charge you and arm and a leg for parts you don't need.

Had an oil change and received prompt, courteous service.

I really appreciate the fact that these guys do not try to get you to do unnecessary repairs. They are honest and helpful. Their work is good and if you do ever have a problem, they have a total customer service attitude. This is where I take my cars/trucks for service.

The staff are wonderful, helpful and very knowledgable. I will always return for all my automotive needs.