Every time I go to this location the service is horrible.....I had some general questions about my BMW X5 and Ronald helped me with those questions.....He first met me outside and was very friendly and EXTREMELY outgoing......VERY energetic and caring......He answered all my questions and even though I did not get any services or repairs there today, I know I will be back to see Ronald to get my car repaired through him.......You talk about customer service.....This guy was INCREDIBLE......Because of his great attitude and answering all my questions I will be back with out a doubt.....Anyone that reads this, must meet this guy.....He really cares about Customer Service..... These days the MAJORITY of people in this type of industry do not even get CLOSE to offering the attitude and professionalism that Ronald offered to me today!!!......I want to personally Thank Ronald for all his help and hope to see this location grow from his example........They has made some management decisions that are enabling them to grow to the next level......Way to go Ronald......Keep up your great Customer Service as I will never forget your personality and information you provided for me......I look forward to meeting Ronald soon to get all my concerns addressed and repaired because I completely TRUST HIM with all my service needs...