5

Great service. Very honest. Instead of lying to make us leave the car for service, they told us that the car had nothing and every seemed to be ok. They were fast, very friendly, and explained everything very clear.

Thank you for the five stars!

- Rooster Ridge Car Care - The Woodlands
5

5

Best service I ever received and I thought TOM PEACOCK had everyone beat. This place out shines them all. Thank you Rooster Ridge

5

First, I'd like to thank Jesse, the owner for his service to the country in the U.S. Marine Corps. Jesse, Serena the Manager, and Jonathan at the front desk, we're each very caring and patient, listening to my concerns about noises my 2003 Mitsubishi Outlander was making. They knew all the right questions to ask, and Serena and Jesse, as well as the mechanics test drove my car. I feel confident that my Mitsu is safe to drive anywhere. I can testify that they honor their warranty. Previous to Rooster Ridge, I only felt comfortable taking my Outlander to a Mitsubishi dealership for service. They are good car people!

5

They were professional and Friendly they diagnosed my problem and gave a reasonable estimate

1

Let me just start off by saying how incredibly shocked I am that this “repair” shop is still in business even after changing its name at the beginning of this year because they were so horrible. These so called “mechanics” and staff are the worst that I’ve ever seen in my life. This shop is a SCAM, a bait and switch. This shop was suppose to do a simple EGR cooler and oil cooler replacement on my diesel pick up. They completely installed every part incorrectly resulting in FULL ENGINE FAilURE!!!! They didn’t even do the oil change or coolant flush and said they did! Broke every plastic clip, broke the radiator shroud, broke the battery terminal, took the plastic fill caps off the battery and half assed put it back on. Coolant pouring out of the engine onto the floor, coolant coming out of the exhaust, and steaming and spitting out coolant from the dipstick tube!! They took my money without me actually giving it to them because I accidentally left it on the counter! Did not sign anything! The shop moved my truck 3 times knowing the engine was completely screwed then told me to move it while I was waiting for the tow truck to pick up my “repaired” vehicle. I refused to move it to avoid further damage and she continued yelling at me in front of my wife and to little kids saying she’s calling the cops because I was trespassing. Then is laughing at me from inside the lobby while I’m waiting outside for the tow truck. The most unprofessional mechanics and staff. They should be shut down I am not the only one who they have done this to after doing a lot more research that I should’ve done prior. But instead I went off the great rating they have because of their name change and all the fake reviews. They have blocked most of the horrible comments. I am now another 4,000 dollars more broke than I already was just from the parts and labor and now have to purchase a new truck or rebuild the engine which will cost me another $10,000 give or take. AVOID THIS SHOP. IT IS A SCAM!!!!!!!! Thank you Sarena Saul at the front desk for assuring me my truck would be “perfect” before it left your shop.

5

They were professional! I called before going to make sure there wasn’t a wait. I got in and they got my car in immediately! The waiting area had coffee, wifi and a tv while I was waiting! As a young woman I hate going to these places alone since they try to upsell you most times but they did what I asked them to do and did not push anything which I am super happy about! Will be coming back!

5

5

John was a lot of help! I will definitely be back to do work on my car there next month. They worked with my price ranged and helped me out a lot!!!

5

Kept me informed along process with repairs and sent Lyft to pick me up when completed. Fair price and good work.