The Woodlands, Conroe, and Cypress Auto Repair

The first review was not a favorable one, but the manager contacted me and has offered to make things right. Therefore, I can give them 5 stars.

Incredible speed, customer service and communication. The team at Rooster Ridge took great care of me and was in constant communication. They were easy to work with, quick with the repair and will be my go to for future needs.

First time there, needed TX inspection and oil change. Prompt, efficient and courteous service, extremely clean shop/waiting room. Wlll definitely use again.

This company changed it’s named recently, but not it’s deceiving ways. Installed new tires on my truck and wanted to make sure that the alignment was fine, even though it seemed ok, but just wanted to make sure. Called to ask for an estimate, but was told that they needed to see the truck and than would give me an estimate. Fair enough, went there and the initial estimate was for $150, but I didn’t think the truck needed that much work and declined, but the service adviser asked me how much I wanted to pay, and I said that previous alignments had cost me between $75 to $100. He reduced the price to $125 and I said no and that I didn’t want the service any longer, at this time he turned around and went into the shop, coming back within a couple of minutes later with an estimate of $100, which I said yes, since the truck was already up on the alignment machine with the agreement that I would get a before and after print out of the readings. Less than 5 minutes later, the service adviser comes back to me with an iPhone picture of the alignment machine screen, with all wheels in spec. At this time I asked him for the before reading with print outs, not pictures, as agreed. He says that the printer is not working and that’s all he had to share. I don’t think that 5 minutes is enough to do any wheel adjustments and I’m thinking that no alignment was needed or done and I just got ripped off for 100 bucks. Do not use this company, they changed the name, but not the service and will never use them again. Also, the service advisors had no masks, showing disregard for customer safety. UPDATE: The manager called me the next day and refunded my money, thus the updated score to 4 stars,

First review of Rooster Ridge Car Care in The Woodlands was not a good one. However, since then, they have had an opportunity to make things right. They did so and now I can truly give them 5 stars.

I have been ripped off by this company. They charged over $1200 to replace 2 belts on the motor and my battery. They did ask if I wanted to replace the battery. They changed me over $275 for the battery

They were super hospitable when I went and got an oil change and a tire rotation! They were also very quick. I highly recommend this location!